Maple Chase Company Recalls Carbon Monoxide & Carbon Monoxide/Smoke Combo Alarms
Due to False Alarm
Toronto, ON – The Electrical Safety Authority in cooperation with Maple Chase Company is notifying the public that Maple Chase Company has announced a voluntary recall of the following consumer products. Consumers should not take their products out of service until they obtain a replacement product from the company and the new alarm has been installed.
Name of Product: Firex branded 10000 series carbon monoxide (CO) alarms and 12000 series smoke/CO combo alarms.
Units: About 36,000 units across Canada and 16,000 in Ontario.
Manufacturer/Importer: Maple Chase Company of Plain City, OH
Hazard: The alarms may go into a “double chirp” fault mode in the presence of CO prior to the unit going into full alarm mode. This early fault presents a safety hazard if, consistent with the instruction of the Owner’s Manual, a consumer takes the alarm out of service once it is determined that pressing the reset button does not correct the fault. This creates the potential for the consumer to take the alarm out of service during a CO emergency.
Incidents/Injuries: There have been no incidents or injuries reported relating to the hazard.
Description/Models: This recall involves Firex branded 10000 and 12000 series alarms with item numbers: 12000C and 12400C sold in Canada. The recall applies to units manufactured between June 1, 2007 and February 1, 2008. Units with a manufacture date code prior to June 1, 2007 are not affected by this recall. Affected units can be identified by the date code, which appears on the back of the unit. The format of the date code is a four-digit year, three-digit month, followed by the day (e.g., 2007 JUN01 for units manufactured on June 1, 2007).
Sold by: All units sold in Canada were sold through commercial distribution.
When was distributed: Between June 1, 2007 and Feb 1, 2008
Manufactured in: Mexico
Remedy: Consumers should contact Maple Chase immediately to receive a free comparable replacement alarm and make arrangements to return their affected alarm(s).
Consumer Contact: For more information, contact Maple Chase toll-free at (888)-879-3906 between 8 a.m. and 6 p.m. CST Monday through Friday or go to the firm’s Web site at www.firexsafety.com/recall/ for more information.
Remarks: The recalled units are certified to Canadian Standards by Underwriters Laboratories of Canada (ULC). For more information about ULC product certification process please visit: www.ulc.ca